OPEN POSITIONS

If you meet the qualifications and are interested in any of the below positions please send cover letter and résumé as attachments to jobs@thereformation.com. Be sure to add the position you are applying for in the subject of the email.



Customer Service and Fulfillment Specialist, Los Angeles

The Customer Service and Fulfillment Specialist will be responsible for overseeing customer service and order fulfillment for Reformation's growing online business. We are looking for a smart, hard-working team member who strives to continuously improve the online experience for our customers and focuses on getting orders to our customers with lightning-fast speed. This is a chance to learn the fundamentals of an e-commerce business and make an impact to the bottom line of a startup.

Responsibilities

Address all customer service inquiries
Receives and replenishes inventory and handles inventory management
Ensures accurate and timely fulfillment of customer orders. This includes packing, shipping and tracking orders as well as processing returns
Proactively identifies areas of improvement and makes recommendations on how to solve these challenges
Performs other duties and projects, as needed

Qualifications

Self-motivated and enthusiastic
Strong organizational skills and an obsession with efficiency
Extreme attention to detail and maintaining accuracy
Ability to prioritize when juggling multiple projects
Superlative communication skills
Thrives in a fast-paced, team-oriented environment
Familiarity with Microsoft Office Suite, including Excel, Word and PowerPoint

Job Title: Store Manager, Los Angeles

We are currently seeking a full-time store manager at our West Hollywood location. Great style and positive attitude are a must!!!!

RESPONSIBILITIES:

- Manage the store and its employees to ensure all sales goals are met or exceeded.
-Identify ways to drive sales and ensure action is taken to achieve goals.
-Support, model and enhance the customer service focus by creating an environment that is welcoming to customers and coworkers; be cooperative, well informed and fast.
-Ensure store presentation and operating standards meet or exceed expectations.
-Ensure maximum selling coverage during peak traffic periods.
-Train, develop and supervise staff. 
-Monitor performance and development of staff.
-Ensure proper scheduling of staff.
-Be available to open and close store in an effective manner.
-Calculate employee hours for bi-weekly payroll.

SKILLS REQUIRED:
- Strong experience in store management and sales.
- Will have worked several years as a STORE MANAGER in Los Angeles, has a client book; has managed a team.
- Results driven; candidates should be able to show achievements (sales increase).
- Extremely organized, team leader, devoted and hard worker.
- Excellent communications skills (oral and written).
- Excellent computer skills.
- Experience with merchandising and store displays.
- Strong personal style a plus!

For more information regarding the position, requirements, and compensation please contact us.

General Internships

Reformation is looking for interns in our NYC office this fall to help with marketing, design, buying and general office administration. If you are interested or know anybody who is interested, please email: alex@thereformation.com for more information!!